Friday, June 5, 2009

Behold the joys of dealing with a monopoly

It's the middle of the night and I can't sleep AND I have no internet. So I decided to call the cable company and deal with technicians.

After being on hold for 30 minutes the tech fixed the problem right away. I said, "Please tell me why I lost the connection."

"Sir, your problem is fixed."

"And I thank you for that, but please tell me why I lost it in the first place."

He repeated that my problem has been fixed.

We do this dance several more times.

Finally, I said, "Etisilat is my only way to connect to the internet. You are a monopoly and this phone conversation is a good example of why monopolies are bad."

2 comments:

  1. You'd think Blogger and Youtube (both owned by Google) would make it easy.

    But, no...

    I use Microsoft Live Writer (a free download). I also use Live Writer when I want to use strikethrough text.

    BTW, I don't see any e-mails from you but you are not the first to tell me that this week.

    ReplyDelete
  2. maybe you don't see emails because something is wrong with your internet?
    only $5 for the diagnosis, let me know if you need a bid for the solution.

    ReplyDelete